I'M
Vu Anh
Tai.
ServiceNow Developer
01 PROFESSIONAL
MY KNOWLEDGE LEVEL OF SERVICENOW.
(ITSM (Prof
90%
ITAM
80%
ITOM
70%
ITBM
75%
CSM
70%
HR
70%
PLATFORM
85%
JAVASCRIPT
85%
TRAINING
90%
02 Achievement
NOW LEARNING ACHIEVEMENTS. SEE MORE >
Suite - ITSM Pro
Suite - HR Pro
CIS - APM/PPM
CIS - HR
CIS - ITSM
CAS - PA
CAD
CSA
03 Experience
CHECK OUT MY PORTFOLIO. DETAILS >
Mar 2021 - Present
Nestlé
ServiceNow Sustain
Team size: 50 (12 members from VN)
Role: Technical Consultant, Solution Consultant
Responsibility: Propose solution, handle Stories and Scrum Tasks on Applications: HAM, SAM, PPM, AskHR, Survey and others. Also resolving Incidents in Sustainability works.
Mar 2022
Clariant
ServiceNow Development
Team size: 4
Role: Developer
Responsibility:
Building Catalog Item IT Deactivation associated to
Onboarding and Offboarding process using Flow Designer.
Diagramming and Writing process design docs.
Jul 2021 - Mar 2022
Nissan
ITSM Profesional Implementation
Team size: 6
Role: Solution Consultant
Responsibility: Implement ITSM Professional on Predictive Intelligence, Performance Analytics, Virtual Agent and Agent Workspace.
Aug 2020 - Feb 2021
NSRP
ITSM/ITAM Implementation
Team size: 7
Role: Developer
Responsibility:
Implement ITSM Standard.
Building the process of Incident, Problem and Change.
Develop Catalog Items.
Jul 2020 - Dec 2020
Coles & Telstra
ServiceNow Maintenance
Team size: 3
Role: Developer
Mar 2020 - Aug 2020
PDXC ServiceNow
Application Support
Team Size: 20
Role: System Administrator
Let's have a talk...
Life is simple but people make it complicated. Feel free to reach out to me. Just leave me a message, send me an email or give me a call.
Tel: +84 97 611 59 30